Join a diverse and skilled team at NEXUS Personalized Health, where you help drive reliable system operations that support groundbreaking research in personalized health. At NEXUS, you guide how systems are run for both internal teams and partners, ensuring smooth transitions from development to real-world use and enabling success for important research projects.

• Lead, mentor, and develop a diverse team with different professional backgrounds.
• Take responsibility for reliable operation of internal and partner-facing systems, including deployments, environments, access patterns, and daily stability.
• Define and manage handovers from development to test phases and long-term operation, including acceptance criteria, documentation, and clear ownership boundaries.
• Coordinate work that requires regulatory awareness, certification constraints, validated processes, or strict documentation, especially for clinical study settings.
• Manage stakeholder expectations, resolve conflicts early, and bridge technical and user needs to prevent misunderstandings.
• Run intake, triage, and prioritization across multiple demands, making transparent decisions based on urgency, risk, and value.
• Set up standards for monitoring, backups, change management, and access control to ensure reliability.
• Work closely with other teams like Software Engineering, Clinical Bioinformatics, Biostatistics, and Screening & Lab Automation for smooth end-to-end delivery.
• Find ways to simplify and standardize processes where helpful, avoiding unnecessary bureaucracy.
• Plan capacity, priorities, and reporting for the group as operational commitments grow.

• Proven leadership experience in operations, platform engineering, site reliability, clinical operations, or similar roles with delivery responsibility.
• Strong skills in aligning expectations, negotiating trade-offs, and resolving conflicts constructively.
• Experience operating systems or processes where reliability, documentation, and access control are important.
• Ability to translate between technical teams and users without overwhelming with technical details.
• Solid technical foundation to discuss deployment, environments, automation, and system reliability with engineers.
• Excellent communication skills in English.
• Experience defining operating models, handover criteria, and service boundaries between teams (strongly expected).
• Comfort with structured documentation and traceability when needed.
• Experience in healthcare, clinical research operations, or hospital environments is an advantage.
• Familiarity with security-conscious deployments and pragmatic risk management is an advantage.
• Knowledge of German is an advantage.

• Work in a collaborative team where everyone brings their own expertise.
• Flat hierarchies and a can-do attitude.
• Flexible working hours and family-friendly models.
• Training opportunities and a broad, exciting field of work at the forefront of translational research.
• Inclusive culture valuing diversity and equal opportunity.
• Support for sustainability and working towards a climate-neutral future.